Privacy Policy

Information we collect

Account information. Email address, name, firm affiliation, and any credentials you provide during signup or onboarding.

Usage data. Pages viewed, features used, session metadata, device and browser information, and diagnostic logs needed to operate and improve the service.

Strategy and trading data. Any parameters, datasets, or API keys you upload or link. Exchange credentials are stored encrypted and are used solely to execute actions you authorize.

How we use information

We use collected information to operate, maintain, and improve the platform, to authenticate users, to provide support, to send service-related communications, and to comply with legal obligations. We do not sell personal information.

Sharing and disclosure

We share information only with service providers that host infrastructure, process payments, or deliver email on our behalf, and only under confidentiality obligations. We may disclose information when required by law, to protect our rights, or with your explicit consent.

Data security

We employ industry-standard safeguards including encryption in transit and at rest, access controls, and audit logging. No system is perfectly secure; you are responsible for keeping your credentials confidential.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise any of these rights, contact us at the address below.

Retention

We retain account and trading data for as long as your account is active and for a reasonable period thereafter to meet legal, accounting, or regulatory obligations.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or through the platform. Continued use of the service after the effective date of any update constitutes acceptance of the revised policy.

Contact

Questions about this policy or your data can be directed to j@mullincap.com.